Service............. Sep 12, 2016

DID YOU HAVE IT SERVICED BY A PRO WHO KNEW HOW TO DO A BUDERUS (BREAK DOWN SERVICE)...MY heat exchanger was dirty from not doing a yearly BUDERUS BREAK DOWN SERVICE as stated in the boiler manual....gas co. contract does not cover cleaning condensing boiler heat exchanger, so...it gets dirty, the flame temp in the heat exchanger goes up, and the sensor and igniter burn out...If in doubt, do what I did, Called Buderus in New Hampshire...number on manual that came with boiler,

Purchased 36k Btu Quad Units May 18, 2016

10/21/14 - I purchased the 36000 BTU quad zone with 1-18K BTU , 1- 9K i-see BTU & 2 - 6K BTU indoor units, the salesperson - Kevin K. was excellent, he answered all my questions and went above & beyond to make sure my price compared to other sites were matched. He was so great that anytime I called ecomfort.com, I only asked for him and placed my order with him over the phone. I also sent Family & Friends to deal with him only... I did my research before contacting ecomfort, I... more

Quality Oct 30, 2016

Have used Runtal UF series before and the quality is excellent. Now if they could sneak more BTUs per foot.

Purchased 36k Btu Quad Units Aug 01, 2016

10/21/14 - I purchased the 36000 BTU quad zone with 1-18K BTU , 1- 9K i-see BTU & 2 - 6K BTU indoor units, the salesperson - Kevin K. was excellent, he answered all my questions and went above & beyond to make sure my price compared to other sites were matched. He was so great that anytime I called ecomfort.com, I only asked for him and placed my order with him over the phone. I also sent Family & Friends to deal with him only... I did my research before contacting ecomfort, I... more

Excellent Service Jun 08, 2016

At this point I cannot review performance as we have not yet used the heated floor. I will say that I am impressed with the cost of this product from eComfort. We surveyed several options for purchasing the DitraHeat and eComfort was significantly less than the other options. I was concerned about delivery time and made a call to customer service with my inquiry. They were very helpful and promised a return call the next day to advise on the shipping status of my order. That call was made... more