Excellent Service May 31, 2016

At this point I cannot review performance as we have not yet used the heated floor. I will say that I am impressed with the cost of this product from eComfort. We surveyed several options for purchasing the DitraHeat and eComfort was significantly less than the other options. I was concerned about delivery time and made a call to customer service with my inquiry. They were very helpful and promised a return call the next day to advise on the shipping status of my order. That call was made... more

Excellent Equipment Poor Documentation Aug 13, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Easy To Install Sep 08, 2016

It ran quietly.

Not Great Dec 26, 2016

Not great... wish I kept my 40 year old one... it worked a hell of a lot better.

Would Tell A Freind Sep 29, 2016

Unit arrived as stated and well packaged. Instructions were easy to follow and correct. Did the installation myself with only some help to mount unit. Well pleased with results.