Excellent Service Apr 20, 2016

At this point I cannot review performance as we have not yet used the heated floor. I will say that I am impressed with the cost of this product from eComfort. We surveyed several options for purchasing the DitraHeat and eComfort was significantly less than the other options. I was concerned about delivery time and made a call to customer service with my inquiry. They were very helpful and promised a return call the next day to advise on the shipping status of my order. That call was made... more

Silent And Efficient Dec 21, 2016

My installer is an experienced air-con guy and I assisted him because I was curious about the whole process. This was the first mini-split system he installed and it went together easily and quickly. When we first turned it on we thought we had a problem because we couldn't hear the outdoor condenser running. After a few minutes of scratching our heads we realized that it "was" running because it was getting colder inside the house. We looked at the fan inside the condenser and it was... more

As Promised Aug 03, 2016

Purchased it, it was as promised, delivery was great. Works well. Thanks.

Poor Product Support Aug 17, 2016

See wrap up area.

Great Overall Aug 20, 2016

Love this unit! Installed in the fall, it cools well yet can put out satisfyingly uncomfortable amounts of heat when it's 20F outside and throttles down very low to match demand. Thermostat is rather unintuitive to use all its features and you have only one set of temps in auto mode, but if you don't mind switching from heat mode to cool mode yourself you can program it any way you like. The indoor blower isn't obtrusive, but louder than the high fan of many ductless minisplits, even on... more