Excellent Equipment Poor Documentation Apr 20, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Very Good Service Jan 29, 2016

Very good price

Homeowner Apr 20, 2016

eComfort is very a professional company. They answered all questions quickly and thoroughly. The product was delivered incredibly fast. The quality of the product is exceptional. It is solid, streamlined, very well crafted and very easy to install. It was used to replace a standard baseboard unit at the end of a run in a room that was consistently 10-20 degrees colder than the rest of the house in the winter. When the system was tested after install, the difference was immediately... more

New Heater Installed Nov 03, 2016

The heater was ordered on a Friday and I could have gotten it on Wed but I could not have anybody here to receive it till Friday. It arrived on Friday morning just as I finished taking out the old furnace. I had it up and running by Monday, I tried to get the new one as close as possible as the old one in output and so I only got the single stage. I could not find the size as to how wide, deep, or height but that was probably my fault but it worked out great the only difference was the height... more

A Great Little Fan Sep 05, 2016

I bought this in-line fan to pump warm air into a chase containing hot and cold water pipes. When outdoor temperatures drop below 15 degrees Fahrenheit, the air in the chase falls below freezing, so I was worried that the pipes would freeze. This little fan together with flex duct (I stripped away the outer insulation) solved the problem. I have a thermostat in the chase and a control system that turns on the fan when the chase temperature drops below 40 degrees F. Now I can spend time... more