Poor Product Support Dec 20, 2016

See wrap up area.

Thank You. Oct 20, 2016

Unfortunately, it took too long to receive my furnace. I guess I didn't understand the delivery/shipment process. However, the furnace is working well and I am thankful for that.

Great Experience And Product. Aug 04, 2016

Ordered was processed and delivered promptly. This is the second order placed with e comfort and both have been everything you could hope for and expect . Great company .

Slow And Poor Customer Service. Jul 18, 2016

I placed my order on ecomfort.com based on the understanding that the units ordered would ship 2-5 business days (that's the info I was given at the time I made the purchase). I waited for almost 3 weeks but nothing arrived. When I called customer service, I was met with an indifferent and rude manager who informed that the items were on back order and that I had to wait longer. This was not an option for me since I was really in an urgent need of the units. I then decided to escalate the... more

Goodman 3 Ton Unit Gsx130361 Oct 27, 2016

New unit just installed it this morning. The heating and air tech said it tested good and was running great.